Did you receive any response from Amazon?
Before saying it is a scam we have to know what was the root cause of the problem.
If Bitrefill gave you invalid giftcards then they must refund you without waiting for Amazon to refund them.
I have at the moment only received 2 emails from Amazon. One saying that my account has been suspended for unusual activity. And one saying my account has been closed and stated the giftcard was invalid.
Yes, I certainly agree with you. I will continue pursuing for a refund. They shouldn’t even need to wait for Amazon to respond to refund me. It’s been a week now.