This just says what they already told you:
“Should the third-party provider fail to correct the issue and agrees to refund us, we will then refund the Customer”.
I'm pretty sure that condition won't hold up where I live. The seller is your main point of contact, and any problems should be resolved by the seller. Bitrefill operates
under the laws of Sweden. I have no idea whether or not this condition is allowed under Swedish law, but I find this a very bad condition. It means Bitrefill won't take responsibility for the products they sell.
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Assuming they are basically resellers from Amazon itself and the reason his account was frozen has nothing to do with Bitrefill's cards (e.g the user was flagged for a totally unrelated reason), why should they just give $1k (losing them) if they are not getting that money back from Amazon?
People could abuse that by buying a card from them, using in an illegal or against-the-ToS way and if they get banned by Amazon, they just get the money back. No risk for them, all risk for the reseller.