This is complete shit and not an anonymous bookmaker
be careful.
They blocked my money and don’t give it back.
And they also have the right to change their rules at any time, as it will be convenient for them,
In other words, your money will never be safe if you made a deposit, they will add new sections to their rules at any time
You need to stay calm and understand that your account is still under investigation. Just because your account got frozen doesn't mean it'll stay like that forever.
Maybe it could be a misunderstanding for example if you've withdrawn to another platform's address and they found a link with another account. Also if profitable players aren't welcome they won't have that many gamblers playing in their site.