They closed all my Tickets, and replied that I violated the rules of trading on MT 5 accounts) I also ask you to note that they canceled not only profit but also the initial deposit!
I have seen something similar to that, it looks like an auto-set responses for accounts that are wiped ‘violating trading rules on MT5 accounts’. Well I suggest that you report instantly to Ombudsman to settle the dispute or report directly to Funds Recovery. You can check up the link to the review I replied earlier or send a PM to forward the link.