https://i.imgur.com/ZXd378s.png@baodo159, Clearly they are doing some investigations of your account and if everything is fine then they will approve the withdrawal. Would not be nice to co-operate? You have to understand they do all the security checks and stuffs to keep our money safe.
Yes two days gone but it does not harm to give them some extra hours or a day.
LoL, the way you talk just like them. Are you their employes?? When it come to cash-out which is mean you are asking for the money it should be there when they stated all withdrawal are instantly and some could go under security review for 24 hours max. There are no any reason that I have to wait more than that? I did not use any bonus, just deposited and played then won. You have to put yourself in my own shoes to understand it buddy.
Goodluck and don't being like me when it happened to you.!!!