....
As an owner of the 3MH/10-miner set I would agree with your assessment 100%. I will not be buying anymore of these devices until the new firmware is released and it has been clearly and factually demonstrated as being stable and usable. At the prices these are currently selling for we should not be getting "beta" hardware/software. To make matters worse the firmware is all closed-source, so all the really smart guys on this forum can't even help out to fix these problems. This is perhaps the most disappointing because the community is READY and BEGGING to help out and improve the software, but can't because of closed-source. This is a real shame in my opinion...
Most of it is open-source; you can check out what gridseed posted at
http://github.com/gridseed. I'm pretty sure LightningASIC is just running cpuminer and has built a simple web frontend around it.
But the thing is we can't access the controller or modify anything. Only they know how to access it, I read some things about SSH or FTP. But I found nothing on anybody actually succeeding to modify the LA3M unit. I think the source code is only suitable if you use the USB miners. Please correct me if I'm wrong, I would love to improve this stuff. The hardware seems good, but the software makes it bad.