Been away for a while. I am confused. Why do ppl want a btc refund? Take cash and buy more btc than you had before. Hasn't spot been mostly $800-1000 during most of the Neptune pre-order period?
BTC refunds are being done as the cost in USD converted to BTC at the current rate.
If you want to end up with BTC anyway, it is quicker and cheaper than receiving a USD refund then buying BTC yourself.