The possible hack does not have to come from your computer, though no matter how much you seem to be going on safety websites, you can't be 100% sure. justification for being hacked is becoming more and more common by fraudsters.
Can you share here all your conversation with his support about this problem? Also, it will be fine if we can hear the explanation from
CryptoPokerClubedit: I support your flag which can be revised if evidence something else.
I understand what you mean. Crypto Poker Club support explanation was basically that my computer was compromised by virus or malware.
However I was playing in many poker sites at the same time and no other accounts were "hacked".There is few facts that make it obvious they took the funds:
1)In case of forgotten password they just sent you the new one. No one does that!!! This is means that they can change the password at any time and log in(it explain why i was't able to log in with my original password)
2)The withdraw was approved for 9 min even thought someone log in from different IP address from Germany. And here I need to mention that I live in Canada and never played from other location since I create the account on September 2018. Here you have to consider the large amount of cash out 4btc - usually sites take extra time for such a large number.
On top of that If it was a real hacker he would leave me with 0. They just wanted to lured me in to keep earning them rake by leaving(0.6btc) and refunding (1.17btc) on the site.