I have a question and hope I can get some help from Nitrogensports.eu on this.

I have this wager

https://nitrogensports.eu/betslip/68821ceLzdmSkEraHVpUGVJdExFd2lhdzlYQT09/r/230915/

This wager is an Under 9.5 wager between 2 Nicaraguan baseball teams. The final score of this game played on this date was 5-3, yet 8 hours after the game was completed, the wager was 'canceled' as a push rather than graded correctly as a win.

Can you explain why this error happened? This is the 4th time in the last few months that I've had a game graded incorrectly, incorrect in a way that hurt me and cost me bitcoins. Never have I had a game graded incorrectly that benefited me... Why do all of these games get graded incorrectly only when it hurts the customer? I really don't understand.

Please reverse and grade this game correctly for one, but please explain why all these incorrect grades are happening in the first place.

Thank you.