First of all I will watch my tone, there is nothing to get aggressive about. Second I deserved the cash out bonus given by them as part of their promotion (please check first post here). Thirdly I did not tell them to give me any extra bonus.
Your are saying about 'esports' but I am betting on table tennis and please try sportsbet.io or nitrogensports to check the average grading time and compare it with betroar. All I am doing is critically examining their services so that they can improve, instead of just waiting. Which you have termed as 'bitch and moaning' (unworthy language for the forum IMHO), many people here will call it 'Feedback' .
Fair enough about you "deserving" (wow what an entitlement complex from a prize pig) your bonus since you did show proof that you were able to successfully withdraw, but your posts still come off as whiny and full of complaints despite them giving you an extra bonus and doing their best to treat you well. You can share such feedback to them in private so they can improve instead of shitting up their thread.