there have already been a few answers.
I daresay there was a lot in it that would have helped you
your question may be aimed at the "secret question" because you could unintentionally block the account.
[Solved]: Removing Secret Question already with an answer.
PSA: ACCOUNTS WILL BE LOCKED IF THE SECRET QUESTION IS USED TO RECOVER IT

the correct solution to never lose the account are the following 2 points:
follow the rules! + Stake your Bitcoin address here

I hope that helped you a little.