my coins ph account is 4 years old and it's verified with government issued id.
i read their TOS and i can't really find which part of it i violated ,
yet they still suspended my account without notice.
last march they locked my account from sending funds , and they require me to undergo same verification i did a year ago and it's really frustrating .
i did sent some of my financial proof ( paypal's transaction and invoices i sent to my clients in pdf format ) , i did interviews in one of their staffs and i showed her my driver's license and even my postal id.
yet they still continue on suspending my account without telling me what i really violated .
all my funds are clean, i earned them from offering graphics services.
now their staffs told me to wait until the quarantine is over then i can get the remaining funds.
After reading your complaints about coins.ph, i really don't think you have done anything wrong because as you have said all of your transactions are legitimate and you have proofs. But i really think you should continue contacting the supports and let them know you don't have any time to wait for them after quarantine because it is your rights as a users and you have funds inside your wallet that you may need while quarantine.