Wanted to share my experience with everyone.

Deposited 3 times, totaling roughly 0.03 BTC.

I deposited 0.0135 BTC on Sunday to try and get to 0.0185 BTC to place a sports bet. I played blackjack at 0.0025 BTC several times, never winning twice to get to 0.0185 and stop.

I was dealt 17 vs a 4. I pressed STAND. No one in their right mind would hit, let alone double down on a 17. The system registered that I clicked double down, when I did not. In horror I saw the 17 bust, which it almost surely would. In anger and upset, I then bet my remaining balance, 0.01 BTC and lost in one hand.

I went to live chat. Most casinos will ask you if you are sure you want to hit or double down on a 17-21 as no one hits those. Stake did not.

When I explained my story to “Aleksandra” she accused me of lying and that my phone was hacked.

On the iPhone the STAND button and double down buttons are millimeters away. Despite advertising themselves as a friendly casino that gives back and is mobile-friendly, my experience was anything but that. I did not go into the support chat asking for a handout but consideration of the situation. Considering my prior deposits were all lost, I was a good customer and a mistake was clearly made, I had hope that a one-time refund of my bet or even something, would be offered.

Nothing was. Due to bad software development, lack of “are you sure you want to hit” and buttons being too close together I lost 0.005 BTC in an extremely unfortunate manner.



I would strongly recommend no one play here and to seek other bitcoin casinos. Clearly this casino is greed-focused and offer no sympathy or support for good customers.