In cases like this, it all depends on how things are set in TOS (terms of service), and Coinbase made a very clear point about it. Although technically possible, this situation requires expert technical staff and is not desirable from a safety point of view. In other words, a return on your assets would only pose a security risk to the company.
I'm not sure, but I don't think Coinbase has an official representative on this forum, so I recommend you to try get their attention on Twitter or Facebook.
great advice. I'll try to get their attention on twitter or facebook.
They will not respond you on twiiter or facebook. If they start doing this , than millions of users will bother them through social media. You have already tried the right way to reach their support and you got the answer from their support.
Do you think they will change their point of view, if you contact them through social media ? I am afraid but you money is lost because you send it to a wrong address.