some users are simply not ready to be their own bank
True. No comment here 
Some are actually so naive that they are fooled in a completely bizarre way. Let's say someone calls and introduced himself as an employee of your bank, asking that you provide your bank card+PIN because they need to check something. Some people actually fall for that, so we are still a long way from saying that people know how to protect their digital information, specifically what is related to crypto.
What wallet did you use?
He used a special wallet where you just say the magic word and all the BTC move from one address to another - someone unfortunately learned that magic word
Seriously, why don't you read the OP if you are interested in this information
