a few months ago I was treated fairly and courteously and now "Eddie" block me off TG as my VIP host and basically threatened to ban me because I was point out flaws on the table tennis odds and scores. I got punished for voicing my opinion.. The TrustPilot reviews speak for themselves recently anyways.
And who says it's not a fabricated slip? Admin made it.
There is a level where you can actually voice your concerns, I have actually talked a million times about the concerns I have with the website for example, and never be banned at all. However, when you cross a line that gets a bit more aggressive and you do get banned. As long as you are civil about it that means you are going to get listened, no matter how silly or awesome your feedback is doesn't matter, you will be heard, however the moment you start to be aggressive about it they won't hear you.
Hence I would suggest being calm about it. Also, when you give your feedback, that is about all you can do, if you keep insisting and you keep pushing, nothing will change and on top of that you will be banned. So just give your feedback calmly and leave, that is the best you can do.