Hello everyone,
I use a web wallet on Bitcoinwallet.com and each time I try to login to my bitcoinwallet.com account, it pops up this message (Error. This Account is not Active). I do not understand what this means and I would like people to please advise me on what to do to get back my web wallet. Before this error message started to pop up I used the account to send some funds to an external account. Could it be that the account was deactivated, frozen or disabled because of the transactions I did on the account?
I have these questions begging for answers and they are:
If my account was deactivated, would it be activated again?
If it was frozen would it be unfrozen again?
If it was disabled would it be abled for activities again?
Because I cannot sign into the account stops me from contacting the Support. I used my other wallet to write to the Support but there was no reply from them.
I would appreciate responses and advice from anyone who cares.
Thanks in anticipation.