Post
Topic
Board Web Wallets
Topic OP
IS MY BITCOIN WEB ACCOUNT DEACTIVATED, FROZEN OR DISABLED?
by
Chriskelani
on 04/05/2020, 03:41:30 UTC
Hello everyone,

I use a web wallet on Bitcoinwallet.com and each time I try to login to my bitcoinwallet.com account, it pops up this message (Error. This Account is not Active). I do not understand what this means and I would like people to please advise me on what to do to get back my web wallet. Before this error message started to pop up I used the account to send some funds to an external account. Could it be that the account was deactivated, frozen or disabled because of the transactions I did on the account?

I have these questions begging for answers and they are:

If my account was deactivated, would it be activated again?

If it was frozen would it be unfrozen again?

If it was disabled would it be abled for activities again?

Because I cannot sign into the account stops me from contacting the Support. I used my other wallet to write to the Support but there was no reply from them.

I would appreciate responses and advice from anyone who cares.

Thanks in anticipation.