So if knc can confidently run an ad on google stating this:

KnCMiner 3+ TH/s Bitcoin - kncminer.com‎
Ad www.kncminer.com/bitcoin/miner‎
Neptune Miner Pre-order for $9,995Shipment begins in Q2 of 2014

How come they can't tell their paying customers the same in an official announcement with the details?

I think Josh taught Sam & Andreas well