It's seems that, lot of people have thoughts of Latoken exchange negativity with IEO & investment. Because many people hunted by the various types of exchanges.that results they looses their confidence about them. Honestly l can say l am also hated someone else.
Latoken is shit. A proper shit if you ask me. From their inability to resolve issues quickly by customer service team to the team who lists every shit coin that comes their way with little or no regard to exchange volume management
Indeed, their support service is one of the best comparing to other platforms. They help and solve quickly, really quickly, and they do really help. As long as I've been using Latoken, I have never faced an issue or a bug which wouldn't be explained or solved. imo
Looks like you are the one with great experience here about LATOKEN exchange, so it is not really a real shit exchange as others are saying.
Honestly, I just heard that it's a bad exchange but IIRC, I haven't use this exchange and if I have used it, I did not use it regularly, I'm using Binance.