If I am not mistaken, every legit Ledger wallet package has this piece of paper inside it.



Nowhere in there does it say that in case you need help or assistance you go to Telegram. It does not even say refer to Google for any specific instructions.

And giving away wallet information? That's the opposite of what a hardware wallet is all about. Ledger wallet is supposed to be synonymous with basic security. Everybody shouldn't miss that.

These are all simple matters of common sense.