Hello guys;
the same hepened to me, fortunately i only deposited  10$ because i didn't trust them actually since i saw all most all token in there exchange traded in high prices so it's weird, and i didn't send alot of funds.  any way i find a nother platfrom it's just launched about 40 days i think it's another huge scam since they are similar to old Hshocean i want you guys to pay attention, i did some searches and i find that they are running a bounty brogram so every positive review in Trustpilot (5 start review) you will get 0.5$, that's why when you search about this platfrom reviews you find hundreds of positive reviews and it's all fake, i chat with them pretending  i want to invest by buying Hashes so i told them i lost money in HashOcean and i'm afraid to go ahead they said " you can trust us " lol as simple as that, really? so 90% they will scam since they give a contract of 2 years and ROI 100% every month and that's imposiible, no information about this company not regestried. there platfrom is https://crypto-mining.biz/
if you guys have any information please share it!
God bless you all!