I woke up today finding that user Boussac gave me 3 merits for my first post in this thread here: https://bitcointalk.org/index.php?topic=5221039.msg53714206#msg53714206
But he keeps silent and say nothing about the refund claims according to his recent post history.
I think he is not ready paying old customers, but i still think it's not good to ignore those users in this way, they are victims somehow and he may say something.