I must say that I did use this service last month, but didn't leave a review later. I had no issues, received the coins mixed and 0 struggle.

I've also been following that users' complaint; and everything is a bit strange. If I'd have to bet, I'd say that he has some kind of malware in the device he is using; because it's really strange that they manage to steal the private key of the depositing addres, not only once; but twice. The admin did reply the first time, and AFAIK, the user was reimbursed.

There is another thing bugging me. The user complaining about the funds dissappearing has edited all of the previous posts on may 10th; which is after the second time having trouble with the platform... I'm not calling anyone a scammer, becuase I believe this is the consequence of some malware; but this particular case, doesn't seem easy to judge