I don't think he's referring to the exchanges, but rather the fact that you can't put money into Bitcoins like you can on 95% of the rest of the internet. You have to go through backwards hoops, use sites you've never heard of to get funds into your account so you can use the Exchanges.

This is a problem that someone seriously should find a solution to. If you have a large investment in Bitcoins, it would probably be in your best interests to find a solution to this,  more people would be apt to buy bitcoins and drive the price up. From what Iv'e seen on the forums, is that everyone is content with the things are now, because they've already gone through the hoops and hurdles of these sites. Newcomers still have to go through it.