I read this and am amazed that you didnt contact them after one or 2 days.

I have been with stakecube over 2 years. And yes they are a new platform. Their main business is Pool staking and shared masternodes with their very own exchange. Minecube is not cloudmining but yeah i cant blame you if you dont know stakecube and didnt do research. Its one of the upcoming platforms and its growing rapidly. Because ppl dont know them does not mean its fake or scam. Once Binance was not known too.

Any problems always go to their discord. They react witin 24 hours with a great service.

Just wanted to leave my 2 satoshis on this matter.

Glad it has been resolved.