If you are still looking for options, why not just email their support instead of your inquiries?
how could contacting their support or any of their representatives be of any help! It's not like they are going to tell you: "we are scammers, don't use our service"
However, joining their official channels and reading their customers reviews might be beneficial.
What are you talking about? OP is still looking for an option even some people are telling him that there is only one option for now, contacting support and ask if there is an alternative option to sell his coin will make him satisfied even if the answer is the same and for sure he will get the right answer. Why mentioned Scammers? You are out of topic. Contacting support is always beneficial, it is very easy to send an email in seconds.