Was this issue solved? I have read most of the comments above. Swap is Blockchain.com’s in-wallet, non-custodial crypto-to-crypto exchange[1]. It is similar to adding a built-in changelly exchange to that wallet (like exodus wallet.) Therefore, the reason for "stucked somewhat" is due to the confirmation times and fees applied[2]. Or a sudden change in the exchange rates confirming the transaction.
You should be careful when using that wallet, although it is easy for beginners, it is a buggy wallet, and the support team will not respond to the required ASAP.
The only solution is to contact the support team[3].
Why do you use blockchain.com in the first place when you have a hardware wallet? This doesn't make any sense to me.
The same reason for using exodus, a wallet that stores coins and provides a way to transfer between USD/BTC/ALT without the need to use a platform or create more wallets.