They think they covered themselves legally by portraying themselves as caring business professionals keeping investors up to date but they wanted to buy time before exiting. Their so-called customer services will not be responding to any queries, they have no interest in investors because the whole project was their vehicle to scam to get rich under false pretences.
From the beginning, you keep saying negative thought and ideas about the Minexcoin but many people were positive about the company due to updates provided by the company, now it seems most of the team members have already cheated the investors by giving false promises. Now, most of the people don't have any interest in the Minexcoin.