Post
Topic
Board Altcoin Discussion
Re: My balance does not appear help
by
bitmover
on 24/05/2020, 11:07:53 UTC
If the address shown in your wallet is different from the address containing 0.13 BCH, it's likely that you are opening a wrong wallet.

Also, note that BCH can addresses can be shown in two different formats. A BCH address can be in CASHADDR format and starts with q instead of 1,
So, 17rzJ7TSDcHryiWRqiuYPE6zLmKWHLadtr and qp95fakuewt0pz45sck5daj9lwzykw57j5a4nfws30 are same addresses.

If you are sure that you are opening a correct wallet but your balance is not shown, you can export your seed phrase and import it into Electron Cash.
This is the best solution for OP situation

If you have the 12 word, just do that.

The balance is there, as we can see in the address you showed us. Blockchain.info wallet balance  is not important (as it may be experiencing a bug or sync problems), what is important is what is registered in the blockchain.

To recover your funds, enter your 12 word in Electrum Cash wallet.

If  after using your words in Electrum Cash the balance is still zero, you don't have the private keys for that address and it doesnt belong to you.