Ok so first of all the pplns system we are trying to sort, it has been dealing with a huge back log and is very slow to catch up we may have to pay out manually if we cannot get it to complete, so those users that have not received the coins they have mined will get them rest assured, secondly there was NO low diff rate for this coin it had 16GH/s from the start and the diff was 60 within a couple mins and just sky rocketed, add that to the amount of #rate we had compared to the network and there is your reason for few blocks found compared to the blocks pools including ours are finding right now, the pplns system does not lie ask any pool owner they will tell you, as for yourmine being prepared well i hold my hands up say that we expected about 600 users and got 2,000 + connections not all miners when other pools went down that increased & we still remain afloat although everything slowed, we then had the block 500 problem which we are still feeling the effects from now, there has never been a release of this magnitude that i know off but on a positive note we can learn from this and move forward. when any mining pool starts up for a coin release it is from a standing start with a large amount of users and the system takes time to settle, this morning the system had no time to do that. I hope that clears up some of what happened.