Is creating multiple accounts are allowed? I have lost previous ID & Pass. And since I didn't added email so I can't recover by forget password.
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It happened with me as well, I lost my first account (bitinity) as I did not set email at that time. I created new one bitinity1 and I use it till now. I did not mean to have multiple account, but it is considered as against the rule then you are free to block or ban my accounts. Of course I do not want to get blocked/banned so I hope you can understand the situation. At least I did not do something bad for the site such as abusing your promo.
The rule for multiple accounts is applicable in the cases of active accounts and alt:s. Those we do not want.
If someone loses his/her account and cannot recover it, it'll be a "dead" account hence we understand the need to create a new.
However we strongly recommend to contact us and our excellent support and they might help recover an account in some cases.
And of course to register an email address as then it's highly unlikely to lose the account.
On a separate note I think you'll be pleased to hear that we have now implemented stop on win/lose in autobet + made several other improvements!