My wallet has been registered via email.
I have not used it for more than a year. There was a bit of NEC and ZED.
When I couldn’t sigin with my mail, I wrote to the support and they told me that I had to go in through my mobile number. When I entered through the mobile balances were zero, but I can not enter through the mail.

Although there is a registration letter and correspondence with support in 2018.
This money just disappeared.

Hello, Please note that your account was created with your mobile. This authentication method doesn't require a password. Please open a  Freewallet app and log in with your mobile. Best regards, Paul, Support Manager, Freewallet You can send your queries to our Bot in Telegram. On Mon, 20 May at 2:41 PM , MikhailZhelezkin <p.....e@gmail.com> wrote: Hello. I can not get into my account. The application says that the password is incorrect. When I ask to change password and enter my email address p....e@gmail.com - I do not receive a letter. For a long time I did not have the opportunity to use FreeWallet. How can I recover my FreeWallet now?