Post
Topic
Board Exchanges
please delete
by
jonpo
on 01/06/2020, 23:32:27 UTC
Dear Bitcointalk Community,

following warning for all Bitmex users. My Bitcoins withdrawals are cancelled and suspended and I am banned from the Chat since Monday 25.05.2020 without any reason given from Bitmex so far.

Bitmex Support is not responding so far beside one guy I reached out in the Russian Telegram Chat just writing to wait for someone else responding me.

So beside writing a support ticket,
- I wrote an e-mail to support@bitmex.com
- I called the phone number: 001-800-517-3111 which appears on google when searching for Bitmex, 3 times without someone responding.
- I tried to reach staff Members directly on IRC, Telegram, Twitter without anyone responding.

The situation is very stressful for me as I don´t have access to my Bitcoins since Monday and I don´t know how to solve this issue as Bitmex is not very responsible.

https://imgur.com/QlxuBR3 Monday withdrawals cancelled

https://imgur.com/TzxhHSU Further withdrawals disabled

https://imgur.com/qNbyaHT Banned from Chat

https://imgur.com/t1bt6lD - Ticket 381087