Hi !

I have an issue with 1xBit. I searched but I did not see anyone with the same issue.

I sent 23.05 mBTC (0.02305 BTC) to the account n°196506345 on Friday, June 5th morning.
The deposit address was 3PFuM7VdBVkRKXxo9sTwDSrZWNabXJyHe9
The transaction has hundreds of confirmations (hash: f74ab51d47ec04585fd3a04d36f6fdc5233ae1527994436238304ed427055872)

But nothing appears on the account !!!

Naturally I asked support-en@1x-bit.com to credit the sum to the account or to send me back the sum. And they immediately redirected me towards security@1x-bit.com.
After a dozen of e-mails from Friday to Sunday, they answered to my last e-mail, on Sunday evening, where I didn't put my account number in the subject line and threatened to post my issue on forums : "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason."

I told them this answer is completely unrelated to my case and insisted thrice. But no more answer from them.


Do you know of a way to take pertinent actions against 1xBit ? They clearly stole my coins there. I have screenshots and a video screenrecord to support the facts.
https://imgur.com/a/saZtinm