Good thing that this had been sorted out.@OP since the funds were returned then it would be better if you do lock up this thread to prevent further replies since this had been resolved.

I didnt have any problems with Changelly when it comes to instant swaps and also ive been using other platforms as well like coinswitch.co. Its a matter of preference though.

Problems do come unexpectedly but doesnt mean that their service isnt reliable.It might do really take up some time.