Our email servers have been attacked in earnest dozens of times, and scammers have spoofed emails to look as if they came from us on more than occasion to attempt to get sensitive info from coin owners.
Also, please pay attention to the account age here on the forums. There are profiles that use variations of my username that have tried to impersonate me in the past.
Where there is money or any valuable asset, scammers will always be there too.
I have a suggestion about maybe creating a social media account to provide support and updates in times like this when the website is down (maybe twitter or telegram channel)
How about this email
sales@titanbtc.com? Does it also work?
If positive, then both emails can also be included on your forum profiles or Social media channels so that it's easier for anyone to contact support when they look up the emails.