Hello!
As the user in question has sent a complaint to our license holder, we have to wait until they come up with a decision.
Kind regards,
Karl
Bitcasino.io
LOL cmon Karl you know as well I do that the Curacao gaming commission is corrupt as shit. As long as you keep feeding them money for that BS license they will always look the other way.
Why doesn't the OP if he really has a case use a site like AskGamblers to mediate the situation and both sides can present the evidence.
@Bitcasino.io
How come you don't have a legit license like from Malta or some other reputable licensing? Thats a great question that I'm not sure is in your pay scale to answer

LOL, you already know the answer to that. Hell this casino won't even offer a match bonus. So I believe they stole the OP money. This casino is always out to save a $ lol