@cabron the email can sometimes take some time, 5 - 10 minutes in some cases, but it should come through!
The best thing to do would be to get onto ZED Run's Discord channel #WTFZEST where the community is getting constant updates on things like your provably fair questions and where you can get direct support for the email!
On the ZEST how to, stay tuned to the Discord we've got new updates coming all the time! Next week is going to be especially exciting!

@arximus that's what we like to hear! We want to see more ZED horses everywhere we can!
