Only thing that picture tells us is that you were in contact with KuCoin at some point, but whether it is main channel of communication/the one KuCoin used to reach out to the devs remains unknow. We don't know how exactly communication between the devs and KuCoin looked like. The way it looks makes me think devs had more than one way of communication with KuCoin, KuCoin used one of those channels that was being neglected at the time by the devs and you know rest of the story.

So yeah, either KuCoin fucked up, lies or DeepOnion devs lie or screwed up.