Hi

Indeed, the majority of the merchants do not accept bitcoin as payment. The way it works, is that you make your online purchases as you would normally do (say for example you want to book a hotel from booking.com), and we receive some funds (reward) by the merchant. We then purchase bitcoin which we reward you with.

Unfortunately, merchants accepting bitcoin/crypto is not in our hand. We really wish that they start accepting crypto, it would be better for them in terms of fees usability and user support (reminder that VISA and other credit card issuers charge high fees)...

When it comes to defeating its purpose, I am surprised that you say that. We find getting a reward in bitcoin way better than getting nothing from your online shops. It is a good way of stacking sats!

Thanks for your feedback though @SFR10, much appreciated!