I have also ever used this exchange and usually if I want to make a withdrawal I exchange all my coins for Dogecoin because it has a smaller fee than Bitcoin. of course that's not a scam exchange because it is proven to pay and what makes this exchange hated by many people is because of the large fee at the time of withdrawal.
Have you already try with Waves? When I want to withdraw from that exchange, I always use Waves because the fee is really for me, so I don't have a problem. But I don't use that exchange to trade because I don't think that I can make a profit than the other exchange. I prefer to trade in the other exchange with a big volume and big coin list, which I can select to trade.