Using capital letters will not help someone hear or understand you better, and especially will not affect those behind the blockchain.com project (ex.info). From the very beginning, people think they should trust so-called crypto banks, and we’re talking about Bitcoin as a decentralized cryptocurrency. After so many years, you expect someone to give you something back, and based on what? On having something that looks like a seed or a password?

If the advice from the above posts can't help you, and if you don't get an official response from the support, you have no choice but to accept the loss.