Why do they say that? Correct me if I'm wrong. Isn't, hardware wallet, a hardware like usb, that generates private keys without being online on the internet?
Why do I not like them? Because, in addition with a txt file that you can encrypt with many ways and save it in many places, if your hardware stops working, you're a dead man. And you're going to fix it somewhere? Not that recommended. If you're a paranoid of course.
Prove me wrong, by not telling me the cons of software wallet. Prove me wrong, by telling me the pros of hardware wallet.
Nope, that's not how hardware wallet really work and indeed it is the best and the most secure set of wallet available in the market. Taking about losing or when the wallet get damaged, there's a way to recover you damage wallet on a new one because each hardware wallet has a recovery seed. Yoy should learn more about how hardware wallet operates