As some of you know, I won a hardware wallet in a recent competition here in Bitcoin Talk. That was 4 months ago. The wallet was dispatched promptly following the announcement of the results, but I have only just received it. The wallet was contained in a (probably) sealed box supplied by the manufacturer, and double bagged for dispatch. I received the package in a Royal Mail bag which declared that the packaging had been damaged before entering the UK.Both of the bags had been ripped open and not resealed, and the security tab on the box was missing.
My suspicion is that the package was picked up in a scan, and sent for analysis to check for possible money laundering. Sending a loaded wallet is obviously a way to transfer funds with them being recorded on the blockchain. I haven't used any hardware wallets, so I'm wondering how easy it is for government agencies to check for stored Bitcoin in the wallet.
That was really an awful experience for sure that your package have been opened up and did not get backed from being sealed after they have done a thorough investigation. Well, it is the job at the customs to check packages that can be potential for money laundering, illegal exportation and other related stuffs that must be check at the customs before dispatching to enter the country's vicinity to ensure the national security.
But, I think it is an irresponsible act that they leave the package hanging after the analysis and have something on the original package missing. It is their right to check up for potential risks but they must at least turn it back to its original look before dispatching it since it was delivered on a nice packaging. Whether what the reason is all about, they must have return it on its original phase after doing the analysis because it is improper to just release it knowing that you have tampered the package and the security tab was already missing.