I dont know what makes you skeptical
Newbies posting unproven claims. :/
if you want let's get on call and i can screen share you our admin portal if that makes you happy. But if you are here to only criticise and waste your time its up to you!
?
You asked what the next best step was. I replied. If I can contribute further, a screenshot is not proof since editing the HTML is child's play.
You asked - I answered. I won't harass you any further.
Not sure what you really answered.