I tried to access to
https://bitxoe.com/, it is not working, maybe the problem is on my side but it is better to check it out.
Bitxoe provides a safe Bitcoin escrow service for user transactions. The automated process takes just three steps: Start a transaction, lock BTC in escrow, and then release them when all needs are satisfied.
What is the nature of "lock BTC in escrow"? Is it a smart contract for a period? Or does the platform control all things in the sense that you have a database and do not allow the account to withdraw?
If it is a smart contract, the two parties can count the money without returning to the platform, but in the second case, the users must trust you and the support team.
How will the cash withdrawal be made? Do you support bank transfer or any other service?