Already solved, please check out your email.
No, my problem is not solved. I still haven't got my bitcoins. Support hasn't responded to me for 4 days.
I've offered 3 refund options. I don't like the option of another mixing and sending you new coins. I have no confidence in your mixer.
I recommend other users to refrain from using sudoku wallet!
We don't have access to your coins, only you owns your private keys.
Please sweep them to your wallet.
That is their reply on their thread.
https://bitcointalk.org/index.php?topic=5194344.120I hope the sudoku staff will clarify themselves on this thread as well.
If they can't give good answers here, then, people should be aware this kind of issue in sudoku.
This is alarming for those clients who are trusting big amount of money to them.