Hi Bitgild,
I've ordered some gold on June, 30. Unfortunately I entered the wrong country, but the address was otherwise correct. On July 10th I had written a mail, because I only noticed it then. Unfortunately I did not receive an answer. Can you look into this case?
Hi Redvex,
That's unfortunate. I just checked our mailboxes for emails from the 10th, but I was not able to pick out anyone requesting for an address change. However, I may have overlooked it. Can you please resend your request to support [at] bitgild.com. I will make sure to look at it right away.