Most of our traffic comes directly from weusecoins.com, en.bitcoin.it, etc., so most of our customers aren't Bitcoin forum users. However, I'm proud to say that we're now processing over $10,000 USD in Bitcoin orders a week, and we've never had even a single accusation of fraud. Hopefully next month we'll get an accountant to audit that, so people will believe us. (If anyone knows a good accountant, email us at admin@get-bitcoin.com.) In the meantime, for what it's worth, we've been endorsed by weusecoins.com, and we're good friends with the guys over at bitbills.com if you want to ask them.