There are definitely transaction details of the loss and the balance is now zero. The history also shows the negative transaction. I took a screenshot to show you, but I can't see a way of posting it here without a link to a website (which I don't have).

Actually, I'm retired and my wife has severe dementia and aphasia, and I'm sitting in front of my computer with noise reducing headphones trying to concentrate past her extremely loud happy noises, so please forgive me for not being up with all the tricks of how to do things here. I do banking and the like when she goes outside, but those moments are brief and I don't get time to keep up with everything. (I couldn't even figure out how to quote a specific paragraph from a previous post.)

Cheers,
Rex717